Commercial Clarity

Procurement & Delivery Terms

How quantity bands, payment milestones, Incoterms and production files work on a first order and on repeat programmes. Everything here is written from the buyer side of the table, so purchasing and finance teams can see the sequence before a proforma invoice is issued.

3-Tier Quantity Pricing

Quantity is the first variable in any quotation. Tray-based lash products are quoted in three bands, and each band is quoted as a unit price band for the run, with freight and duties shown separately so that two quotations stay comparable.

Quantity bands for tray-based lash products. Quantities for liquids and tools are confirmed individually on the formal quotation.
Tier Quantity band Unit price band Freight and duties
Tier 1 100 – 499 trays Quoted as one unit price band for the run. Shown separately, never folded into the unit price.
Tier 2 500 – 1,999 trays Quoted as one unit price band for the run. Shown separately, never folded into the unit price.
Tier 3 2,000+ trays Quoted as one unit price band for the run. Shown separately, never folded into the unit price.

No unit prices are published on this page. The exact band that applies to a product, with its freight and duty lines, is confirmed on the formal quotation for the quantity, specification, destination and Incoterms you request.

Payment Milestones

Payment is tied to production milestones rather than made in a single transfer at the start, so the money follows the goods.

Orders below USD 3,000

Settled in full before production

Smaller orders are settled in full before production begins. That keeps the transfer and the bank charges proportionate to the order, and production is scheduled as soon as the payment is confirmed.

USD 3,000 and above

50% deposit, 50% balance before dispatch

A 50% deposit starts production. The remaining 50% balance is settled after pre-shipment photo and video approval and before dispatch, so the shipment is seen and agreed before the balance moves.

The proforma invoice (PI) is the binding document for an order. It records the product, quantity, tier band, unit price, payment milestones, Incoterms and delivery terms, and it is the reference used for every later change.

Incoterms Responsibility Matrix

The Incoterms line on a quotation decides who arranges each leg of the shipment and who pays for it. The matrix below shows how responsibility divides across EXW, FOB and DDP.

Responsibility by Incoterm as used on our quotations. The named place, port and destination are written on the proforma invoice.
Responsibility EXW FOB DDP
Export clearance Buyer arranges export documents and collection at origin. Seller clears export and delivers to the named port of shipment. Seller clears export.
Main freight Buyer. Buyer contracts and pays the main carriage. Seller contracts and pays the main carriage.
Import clearance and duties Buyer. Buyer. Seller, with duty and tax lines shown on the quotation.
Final delivery Buyer collects at the named origin. Buyer arranges onward movement from the named port. Seller delivers to the agreed destination address.

DDP is offered as an assisted door-to-door option where the destination market supports it. Where it does not, the quotation is issued on EXW or FOB, so the freight and duty lines stay visible and comparable.

Document Lock-In

Two documents decide what is produced: the confirmed proforma invoice, and the final approved artwork and dieline. Together they are the locked production files, and the run follows exactly those.

Confirmed proforma invoice

Quantity, tier band, unit price, product specification, labelling, Incoterms and delivery terms, as accepted by both parties.

Approved artwork and dieline

The final artwork version and the dieline with bleed and crease compensation, signed off before production is scheduled.

Changes requested after lock-in can affect lead time and cost. A revision is recorded as an amendment to the proforma invoice, production is re-scheduled from the newly locked version, and the delivery date moves with it instead of being held.

Quality & Packing

Before dispatch, the finished goods are inspected and recorded against the locked files.

Pre-shipment inspection

Quantity, specification, labelling and packaging are checked against the confirmed proforma invoice and the approved sample, with photos and video sent for approval before the balance is settled and the shipment is released.

Carton marking and packing list

Cartons are marked as agreed for the destination, and a packing list travels with the shipment as a standard shipping document alongside the commercial invoice.

Request a formal quotation

Send the product, quantity, destination country and the Incoterms you want to work on, and the quotation comes back with the tier band, the freight and duty lines, the payment milestones and the delivery window written out.